Image on Demand (IOD) is a scanning service for customers that store files with Iron Mountain. Customers that contract with Iron Mountain for this time- and cost-saving delivery method can place IOD requests as part of retrieval orders. Iron Mountain retrieves and scans documents from within listed, unlisted and unlisted open shelf files, then electronically delivers those images as .pdf files.

IOD functionality is available at the file level; it cannot be used for boxes.

Click the following links for instructions on the different types of IOD requests:

• Request an IOD from a file
• Request an IOD from an unlisted file
• Request an IOD from an unlisted open shelf file